❓ Frequently Asked Questions (FAQs)

1. What is Blood Test 24/7?

Blood Test 24/7 is a home sample collection platform that connects customers with trusted diagnostic labs. You can book various blood tests online, and our partner labs will collect samples from your home and deliver reports digitally.

2. How does it work?

1. Browse available blood tests and packages.
2. Book your test by filling in your details.
3. Our partnered lab will contact you to confirm the collection time.
4. A certified technician visits your home for sample collection.
5. Test results will be delivered to you via WhatsApp or email.

3. Do I need a doctor’s prescription to book a test?

No, you do not need a prescription to book most tests. However, we recommend consulting a doctor for advice on which tests are suitable for your health needs.

4. What areas do you serve?

Currently, we offer home collection services in Bhadrachalam, Telangana and nearby regions. We are expanding soon—stay tuned!

5. What labs are you partnered with?

We only work with certified and trusted diagnostic labs. Some of our partner labs include:
– Thyrocare, Hyderabad
– Vimta, Hyderabad

6. Are the test results reliable?

Yes, we partner only with labs that are NABL or ISO certified. Your samples are tested using advanced equipment, ensuring accuracy and reliability.

7. How can I make a payment?

You can pay online via secure payment gateways (Razorpay, Cashfree, etc.) or opt for cash on sample collection, depending on lab policies.

8. Is home collection available every day?

Yes, sample collection is available 7 days a week including Sundays, subject to lab timing and technician availability.

9. Can I reschedule or cancel my booking?

Yes, bookings can be rescheduled or canceled. Please contact our customer support at least 2 hours in advance for changes.

10. How long does it take to get the test results?

Most test results are delivered within 12 to 48 hours depending on the test type. Urgent reports may be delivered faster upon request.

11. How will I receive my report?

Reports are delivered digitally via:
– WhatsApp
– Email
– Or available on our website via secure login (if applicable)

12. Is my personal and medical information secure?

Absolutely. We follow strict privacy and data protection protocols. Your information is only shared with the partner lab handling your sample.

13. Do you offer health packages?

Yes, we offer preventive and wellness packages like:
– Aarogyam Tests
– Vitamin Profiles
– Diabetic Packages
– Full Body Checkups
[Customize as per your available test list]

14. How can I contact customer support?

You can reach us via:
– Phone: +91-8897015223
– WhatsApp: +91-8897015223
– Email: admin@bloodtest247.in